FREQUENTLY ASKED QUESTIONS FOR CONSUMERS (FAQ)
Q: Will Marucci replace my 33×30 Cat52 BBCOR?
A: Yes. We Marucci stands behind their products and will replace your 33×30 Cat52 BBCOR with another Marucci bat.
Q: What are my options in replacing my bat?
A: You can find out more details on Marucci’s return program for the 33-inch CAT52 BBCOR bat at www.maruccisports.com/returns.
PLEASE DO NOT RETURN YOUR BATS TO THE STORE YOU BOUGHT IT FROM. THEY ARE NOT AUTHORIZED TO TAKE THEM BACK – THEY MUST BE RETURNED TO MARUCCI ACCORDING TO THE INSTRUCTIONS FOUND AT www.maruccisports.com/returns.
Q: When can I expect to receive my replacement bat?
A: Marucci will process returns in the order that they are received and anticipates sending out the first replacement bats in March. For those opting to upgrade to the Marucci Black or choosing the Professional-Cut Wood bats, Marucci will begin fulfilling returns immediately.
Q: Why was the 33-inch CAT52 banned?
A: A very small sample of three bats was tested and those results were assumed to apply to the thousands of bats in the field.